Change Management Regulations:
Frequent updates from legal-i, including bug fixes and feature requests
Service Level Agreements and Performance Monitoring:
To be negotiated
Confidentiality, Data Security, and Data Protection:
Highest state-of-the-art security measures in the cloud according to the Cloud Papers of the Swiss Insurance and Bar Associations
Auditing by the customer is possible (and encouraged)
ISO 27001 certification and automatic monitoring of GDPR and DSG compliance through a state-of-the-art information security management system
Contract Termination and Data Return:
Data return to the customer against compensation for the effort by legal-i